Hello…! I how you’re doing good today! Have you ever encountered an error when importing video files to your project in Premiere Pro CC that shows a message pop-up window that says: “The Importer Reported a Generic Error.” If so, you’ve come to the right article.
In this article, I will show you how to fix an error when importing videos into a project in Adobe Premiere Pro CC. This error has commonly occurred when importing videos into projects in Premiere Pro. The fix is relatively not too complicated. There are several ways to deal with this issue which will be briefly mentioned in this article.
An error message appears when I was trying to import one of the MKV files into my project. Importing by dragging it to the timeline didn’t work either. But when I drag it to the Project panel, an error message appears that says: “The Importer Reported a Generic Error”. So, I tried to import it by going to File → Import → selecting the MKV file, and click Open. This method also shows the same error message.
Alright, let’s just review how to solve The Importer Reported a Generic Error in Premiere Pro. You can also watch this short video to see firsthand how to fix it.
How to Solve The Importer Reported a Generic Error in Adobe Premiere Pro CC
An error when trying to import a video file into a project in Premiere Pro can be caused by one of the four most likely causes. Among others:
- The video file name contains characters or symbols which are not supported by Premiere Pro.
- The video file format or file extension is not supported by Premiere Pro.
- The Premiere Pro trial version is out of date and requires activation.
- The codec used by the video recorder is not supported by Premiere Pro.
Well, from the four causes mentioned above, maybe you already know what steps you will take to solve such an error when importing video files into Premiere Pro. You can try renaming the video files you are going to import into your project in Premiere Pro. You can also try changing their file format or their file extension. Or change the codec of your video file, or also check Premiere Pro activation on your computer.
You can try any of the four methods above easily. So, try to experiment to find out which method works for your case. But usually, the solution shown in the video above is the most common solution for most cases.
As an addition, specifically for the solution shown in the video above, if you need to rename a large number of video files for your project, it is recommended to use a software called Total Commander to convert them in bulk to save your time instead of changing them one by one.
Alright, thanks for reading this article take care!
